The skincare launch playbook: the 60 days before and the first 90 days after
A week-by-week plan for a new skincare brand, from the waitlist and seeding before the stock lands to the reorder decision at day 90, with the KPIs to watch and what each sales channel leaves you per unit.
Use the 60 days while your stock is made and shipped to build demand: a waitlist, product seeding with 20 to 50 creators or customers, a bank of at least 30 pieces of content, finished listings and a legal reviews plan. Launch to the waitlist first, then spend days 1 to 30 collecting reviews and fixing conversion, days 31 to 60 scaling the content, ads and affiliates that work, and days 61 to 90 placing the reorder and choosing the next channel or product. Price for your lowest-margin channel: from a USD 29 serum, Amazon's 15% beauty referral fee takes USD 4.35 before FBA fees, TikTok Shop takes a referral fee plus the creator commission you set, and a retailer buys at about half of retail.
The plan at a glance, week by week
Day 0 is the day your stock is in your warehouse, 3PL or Amazon FBA and orders can ship. With a library formula at KoreanOEM, production takes about 4 to 5 weeks after sample approval, QC and documents about 1 week, and shipping 5 to 10 days by air or 4 to 6 weeks by sea, so the pre-launch window usually starts when production starts.
| Weeks | Stock status | Main jobs |
|---|---|---|
| Weeks -8 to -5 | In production | Import setup, warehouse or FBA plan, waitlist live, listings and product page drafted, creator list built, content shoot planned |
| Weeks -4 to -1 | QC, then shipping | Content bank finished, listings built, seeding boxes packed, emails written, tracking tested, ads built but paused |
| Week 1 | Received | Count stock, ship seeding, email the waitlist, launch posts, answer everything |
| Weeks 2 to 4 | Selling | Collect first reviews, fix conversion, small ad tests on the best organic content |
| Weeks 5 to 8 | Selling | Scale winners, affiliates and email flows, set the reorder point |
| Weeks 9 to 13 | Selling, reorder in production | Reorder, bundles or larger size, second channel or market, decide on product two, 90-day review |
The same plan as a tick list is in the templates (download the launch checklist .txt there), and a printable timeline and budget worksheet are in the free launch kit PDF.
Pre-launch: the 60 days before stock lands
Import and operations first
The most common launch delay is not marketing; it is stock stuck at the port. Before the goods ship, have the importer of record, customs broker and bond (US), or EORI (UK and EU), and the regulatory roles in place (see business setup by country). Choose where stock goes: your own space, a 3PL or Amazon FBA (see 3PL and fulfillment). Write the return policy and a short FAQ, and set up one inbox for customer service.
The waitlist
- Build one page
The product, the one-line promise, photos or a mockup, the price and the expected launch date, with an email signup. On Shopify this is a password page or a coming-soon product page (see selling on Shopify).
- Get consent right
In the US, the FTC's CAN-SPAM guide requires a working opt-out, your postal address and honoring opt-outs within 10 business days. In the UK and EU, marketing emails to individuals generally need their consent, so use an unticked signup box and say what you will send.
- Give a reason to join
Early access, a launch gift, or a first-batch number. Avoid fake scarcity: if you say "limited", it must be true.
- Drive traffic
Your own social accounts, the creators you seed, your personal network, and a small paid test. Write down the signup rate: it is your first real demand number.
Seeding
Seeding means sending free product to people who might post about it. Pick 20 to 50 creators or real customers in your niche whose audience matches yours, not the biggest accounts. Send product from the first batch as soon as it lands (or samples before, if you have them), with a short note on the product, the key claim and how to use it. Ask, do not require, that they post. Under the FTC's endorsement rules, a creator who received free product must disclose it clearly (for example "#ad" or "gifted"), and your brief should tell them so. Never give them claims your product cannot support. More in influencer marketing and UGC creators.
The content bank
Have at least 30 pieces ready before day 0, so you can post daily for the first month without scrambling: product photos on white and in context, texture swatches, a 15-second "how to use" video, an ingredient explainer, a founder story, and the first creator videos. Short vertical video does most of the work on TikTok, Reels and YouTube Shorts (see Instagram and Reels and YouTube). Check every caption against what you can claim and use before-and-after images only within the rules in before-and-after photos and reviews.
The reviews plan
Reviews decide marketplace sales, so plan how you will get honest ones legally:
- The FTC's rule on consumer reviews and testimonials (in force since October 2024) bans fake reviews, buying positive reviews, and offering any incentive on the condition that the review is positive or expresses a particular sentiment. Disclosure does not fix a conditioned incentive.
- Amazon Vine sends free units to selected reviewers for honest reviews. It needs Brand Registry, FBA and a product with fewer than 30 reviews; check the current enrollment fee in Seller Central. Do not offer anything else in exchange for Amazon reviews.
- On your own site, a post-purchase email that asks every buyer for a review (not only happy ones) is the simplest route.
- Never post reviews written by staff, friends or family as if they were customers, or hide negative reviews.
Listings and tracking
Build and proof every listing before day 0: title, images, ingredients, directions, warnings, size, barcode, and the same claims as the label. For Amazon, apply for Brand Registry as soon as your trademark is filed and prepare A+ content (see selling on Amazon and Amazon and TikTok Shop requirements). For TikTok Shop, set up the shop, the product listing and the affiliate plan (see selling on TikTok Shop). Test your analytics, ad pixels and conversion tracking with a real test order.
Launch week, day by day
- Day 0: receive and check
Count the stock against the packing list, check batch numbers and expiry dates, and photograph any damage for the carrier.
- Day 1: seeding and test orders
Ship the seeding boxes. Place a test order on every channel and check the unboxing, the insert and the tracking emails.
- Day 2: email the waitlist
Send the launch email to the waitlist first, with the early-access offer you promised.
- Day 3: go public
Launch posts on every account, founder story, and the first creator content as it comes in. Turn the listings live on marketplaces.
- Days 4 to 7: answer everything
Reply to every comment, message, question and review within a day. Watch sales, stock and any complaint or reaction report daily, and log each one.
Days 1 to 30: reviews and conversion
- Collect reviews: post-purchase review emails, Vine on Amazon, and the creators' feedback. Reply publicly and politely to negative reviews.
- Fix conversion before buying traffic: if people visit but do not buy, change the first image, the title, the price display or the first lines of the description, one at a time.
- Start small ad tests on the organic posts and creator videos that already perform, with a fixed daily budget. See Meta ads and Amazon PPC.
- Log every adverse reaction. In the US, MoCRA requires the brand to report serious adverse events to the FDA within 15 business days and to keep records of all adverse event reports. See recalls and adverse events.
- Review KPIs weekly (table below) and write down what you change.
Days 31 to 60: scale what works
- Scale winners, stop losers: double the budget behind the content, creators and keywords with the best return; switch off the rest.
- Open the affiliate program: on TikTok Shop, set a commission and invite creators who already post in your niche; on your own site, use an affiliate or referral app.
- Set up email and SMS flows: welcome, post-purchase, how-to-use, review request and replenishment timed to when the product runs out. See email and SMS flows and subscriptions and refills.
- Set the reorder point: units you sell per week times the weeks of lead time, plus a safety buffer. If you sell 30 units a week and the reorder takes about 7 weeks to land, the reorder point is about 210 units plus your buffer. See cash flow, inventory and reorders.
- Check margin per channel after every fee (next sections). Move effort to the channel that leaves the most per unit at a volume you can sustain.
Days 61 to 90: reorder and expand
- Place the reorder when stock hits the reorder point. A larger run lowers the unit price; at KoreanOEM it is about 20% lower at 1,000 units than at 500.
- Raise order value: a bundle with a second product, a larger size, or a gift with purchase.
- Choose the next channel or market: add Amazon, TikTok Shop, Google Shopping (see Google Shopping), Pinterest (see Pinterest), Walmart (see Walmart), wholesale (see wholesale and distributors), or a pop-up (see trade shows and pop-ups).
- Decide on product two from what customers ask for, using the rules in hero product and SKUs.
- Write the 90-day review: what sold, at what cost per customer, through which channel, and the plan for the next 90 days.
KPIs to watch
Track these weekly. We do not give target numbers here, because good values differ by channel, price and niche; compare each week with your own previous weeks.
| KPI | What it is | What it tells you |
|---|---|---|
| Sessions and sources | Visits to your store or listing, by where they came from | Which content, creators and ads bring people |
| Conversion rate | Orders divided by sessions | Whether the page, price and reviews persuade |
| Average order value (AOV) | Revenue divided by orders | Whether bundles and sizes work |
| Customer acquisition cost (CAC) | Marketing spend divided by new customers | What each customer costs to win |
| ROAS, ACoS and TACoS | Ad revenue per ad dollar; on Amazon, ad spend as a share of ad sales (ACoS) and of total sales (TACoS) | Whether ads pay, and how dependent sales are on them |
| Repeat purchase rate | Share of customers who order again | Whether the product earns loyalty; the basis for adding SKUs |
| Reviews and rating | Number of reviews and average stars | Social proof, and early warning of product issues |
| Sell-through and weeks of cover | Units sold per week; weeks of stock left | When to reorder; whether stock will expire |
| Contribution margin per order | Revenue minus product cost, fees, shipping and ad cost per order | Whether you make money on each order |
| Complaints, returns and reactions | Count and reason | Product, label or expectation problems; adverse events you must log |
Pricing and margin per channel
Each channel takes a different cut. Set one retail price that works on your lowest-margin channel, rather than a different price per channel. The table uses a USD 29 serum and the platforms' published fees as of October 2026; product cost, shipping and marketing come out of what is left. For the full method, see wholesale, retail and DTC pricing and how to price skincare.
| Channel | What the platform or buyer takes (as of October 2026) | On a USD 29 serum | What else comes out |
|---|---|---|---|
| Your own store (DTC, Shopify) | Plan fee (Shopify Basic is USD 39 a month in the US on monthly billing) plus card processing, which depends on plan and country; Shopify adds 2% on Basic if you use a third-party payment provider instead of Shopify Payments | Close to USD 29 before card fees | Shipping, packaging, returns, and all the marketing to bring buyers |
| Amazon US with FBA | Referral fee for Beauty, Health and Personal Care: 8% if the total price is USD 10 or less, 15% above (minimum USD 0.30); Professional plan USD 39.99 a month; FBA fulfillment fee by size, weight and price; monthly storage fee | Referral fee USD 4.35, then the FBA fee from Amazon's rate card | Freight to FBA, ads (PPC), Vine, storage |
| TikTok Shop US | Referral fee per order: TikTok's published category table listed 6% for most categories, and sellers reported an increase to 8% from August 2026, so check the rate in your Seller Center; plus the affiliate commission you set for creators | Referral USD 1.74 at 6% (USD 2.32 at 8%), plus, for example, USD 4.35 at a 15% creator commission | Shipping, free samples to creators, ads |
| Wholesale to shops | The retailer buys at about 50% of retail, because retailers typically need a 50% margin (Faire) | You receive about USD 14.50 | Shipping to the shop; some retailers also charge for marketing, damages or returns |
| Distributor | The distributor buys below wholesale and keeps a margin on top; terms vary by market and services | With an example 30% distributor margin, about USD 10.15 | Often you pay freight to the distributor and support marketing in the market |
- Starting marketing on the day stock arrives, instead of building the waitlist and content during production.
- Booking freight before the importer of record, bond or EORI is ready, so stock sits at the port on launch day.
- Giving creators free product without telling them to disclose it, or giving them claims the product cannot support.
- Offering discounts or gifts for positive reviews, which the FTC rule bans, or asking friends and family to review.
- Spending on ads before the product page converts and has reviews.
- Setting a price that works on your own site but loses money on Amazon or wholesale.
- Missing the reorder point and running out in week 8, just as reviews and ads start working.
- Not logging customer reactions, which MoCRA requires US brands to record and, if serious, report.
- Import setup and warehouse or FBA plan ready before the goods ship.
- Waitlist page live with a clear consent checkbox and a realistic date.
- 20 to 50 creators or customers chosen and a seeding brief with disclosure instructions.
- At least 30 pieces of content ready before day 0.
- Reviews plan written: post-purchase emails, Vine, no conditioned incentives.
- Every listing proofed against the label: ingredients, size, claims, barcode.
- Tracking and pixels tested with a real order.
- Launch week plan: stock check, seeding, waitlist email, public launch, replies within a day.
- Adverse event and complaint log set up.
- Weekly KPI sheet set up with the ten KPIs above.
- Margin per channel calculated from the platforms' current fee pages.
- Reorder point and reorder date set by day 45.
- 90-day review booked in the calendar.
How KoreanOEM helps
KoreanOEM is a Korean skincare OEM and private label manufacturer: we develop your formula and produce it in Korea. Our timeline is built so you can plan the launch around it.
- A predictable timeline: production about 4 to 5 weeks after sample approval, QC and documents about 1 week, then 5 to 10 days by air or 4 to 6 weeks by sea. Reorders are faster. Order status and documents are in My page.
- Documents marketplaces ask for: COA, MSDS (SDS), specification and stability data for ready library formulas, and the US MoCRA product listing filed by our team for USD 150 per SKU.
- Cheaper reorders: about 20% lower per unit at 1,000 units than at 500, and about 35% lower at 3,000.
- Samples for seeding plans: single-dose sachets from 3,000 units, and minis and sets through packaging options.
- Influencers launching their own line: see KoreanOEM for creators.
Frequently asked questions
What should I do before launching a skincare brand?
What should a skincare brand focus on in the first 90 days?
How much does Amazon take on a skincare sale?
What are TikTok Shop's fees for beauty sellers?
What wholesale price should I give retailers?
Can I give free products in exchange for reviews?
When should I reorder my first batch?
Sources
- Amazon: Selling plans and referral fees and Seller Central: referral fee schedule
- Amazon Seller Central: FBA fulfillment fees, FBA storage fees and Revenue Calculator
- Amazon: Vine program
- TikTok Shop US Academy (fees and affiliate program) and beBOLD: reported TikTok Shop US referral fee change, August 2026
- Shopify: Pricing
- Faire Help Center: pricing policy and retailer margins
- FTC: Trade Regulation Rule on the Use of Consumer Reviews and Testimonials (16 CFR Part 465)
- FTC: Disclosures 101 for social media influencers and CAN-SPAM Act: a compliance guide for business
- ICO (UK): direct marketing and PECR
- FDA: MoCRA (adverse event reporting and records)
Checked against these sources in October 2026. Rules and fees change; check with the authority or your importer before you sell.